Accessibility
Category
Hotel
Cuisine
British
  • Summary
  • Description
  • Skills
Summary
Receptionist
Salary To Be discussed
Plus Commission
Schedule Full Time
Experience Minimum 1 year of experience
Location Strand, London WC2R 0EU, UK
Category Hotel
Cuisine British

Receptionist


Description
Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

As a Receptionist for the hotel you will be the first member of the team to greet guests as they arrive. You will also be responsible for making sure guests expectations are met and gaining guest loyalty.

Your day-to-day duties may involve:
• greeting guests
• dealing with guest enquiries
• resolving guest issues
• assisting guest departures

The role of a receptionist is to create a warm welcoming environment as guests arrive at the hotel. You will maintain the front desk by keeping it clean and tidy, as well as presenting it with the appropriate material, such as leaflets and maps. As guests arrive you will show them to their rooms and assist them with their luggage. When appropriate you will take the opportunity to sell upgrades and special offers to increase revenue for the hotel.

We Offer:

• Competitive Salary
• 31 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Uniform
• Dry cleaning
• Excellent training including career growth opportunities
• Fantastic employee dining discounts within outlets
• Destination rates with Fairmont, Swissôtel and Raffles
• Season Ticket Loan
• Colleague Gym
Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

As a Receptionist for the hotel you will be the first member of the team to greet guests as they arrive. You will also be responsible for making sure guests expectations are met and gaining guest loyalty.

Your day-to-day duties may involve:
• greeting guests
• dealing with guest enquiries
• resolving guest issues
• assisting guest departures

The role of a receptionist is to create a warm welcoming environment as guests arrive at the hotel. You will maintain the front desk by keeping it clean and tidy, as well as presenting it with the appropriate material, such as leaflets and maps. As guests arrive you will show them to their rooms and assist them with their luggage. When appropriate you will take the opportunity to sell upgrades and special offers to increase revenue for the hotel.

We Offer:

• Competitive Salary
• 31 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Uniform
• Dry cleaning
• Excellent training including career growth opportunities
• Fantastic employee dining discounts within outlets
• Destination rates with Fairmont, Swissôtel and Raffles
• Season Ticket Loan
• Colleague Gym

Details
Salary To Be discussed
Plus Commission
Schedule Full Time
Experience Minimum 1 year of experience
Location Strand, London WC2R 0EU, UK
Category Hotel
Cuisine British

Skills
People Skills
By applying you confirm you have these skills.

expired job post

Strand, London WC2R 0EU, UK