Description
Gitano, is a quickly-expanding restaurant group dedicated to transforming each meal into an awe-inspiring memory and stimulating a craving to return. We celebrate the unique talents of our entire team, as well as core values of integrity, coloring outside the lines, embracing growth, respect, and excellence.
We are looking for an energetic floor manager to join our team.
The ideal candidate exemplifies drive and passion for hospitality, food & beverage and brings with them enthusiasm and a commitment to the team.
The position requires:
- reliability & punctuality
- the ability to manage, coach, train & motivate a diverse staff
- excellent communication skills
- providing exemplary customer service to build & cultivate relationships, anticipate guest needs & identify and resolve customer complaints in an efficient and caring manner
- attention to detail and keen observation skills
- maintain high standards of quality in service, food & beverage, and facilities as well as hygiene and safety
- ability to multi-task and work well under pressure
- compliance with DOH, liquor & labor laws
- manage day to day operations to achieve maximum profitability and reduce costs while ensuring the highest level of service
- someone who is proactive rather than reactive
- has a hands on approach to service and staff management
The job responsibilities include, but are not limited to:
- presence on the floor for the duration of each meal period
- oversee standards of service; trains and educates when needed
- support guest service through table touches, VIP experiences & service observation
-completes nightly logbook report including shift notes
-scheduling for one or more hourly positions, produced in a timely fashion
-may manage ordering, organization & budget for restaurant supplies as delegated by the General Manager
- may be required to assist with end of month inventory
2 years management experience preferred, but flexible depending on overall restaurant experience, desire to learn, skills and attitude.
Flexible schedule required, including days, nights, weekends and holidays
Gitano, is a quickly-expanding restaurant group dedicated to transforming each meal into an awe-inspiring memory and stimulating a craving to return. We celebrate the unique talents of our entire team, as well as core values of integrity, coloring outside the lines, embracing growth, respect, and excellence.
We are looking for an energetic floor manager to join our team.
The ideal candidate exemplifies drive and passion for hospitality, food & beverage and brings with them enthusiasm and a commitment to the team.
The position requires:
- reliability & punctuality
- the ability to manage, coach, train & motivate a diverse staff
- excellent communication skills
- providing exemplary customer service to build & cultivate relationships, anticipate guest needs & identify and resolve customer complaints in an efficient and caring manner
- attention to detail and keen observation skills
- maintain high standards of quality in service, food & beverage, and facilities as well as hygiene and safety
- ability to multi-task and work well under pressure
- compliance with DOH, liquor & labor laws
- manage day to day operations to achieve maximum profitability and reduce costs while ensuring the highest level of service
- someone who is proactive rather than reactive
- has a hands on approach to service and staff management
The job responsibilities include, but are not limited to:
- presence on the floor for the duration of each meal period
- oversee standards of service; trains and educates when needed
- support guest service through table touches, VIP experiences & service observation
-completes nightly logbook report including shift notes
-scheduling for one or more hourly positions, produced in a timely fashion
-may manage ordering, organization & budget for restaurant supplies as delegated by the General Manager
- may be required to assist with end of month inventory
2 years management experience preferred, but flexible depending on overall restaurant experience, desire to learn, skills and attitude.
Flexible schedule required, including days, nights, weekends and holidays
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