Hiring Immediately: Hourly Supervisors!
Benefits:
- BCBS health insurance & other options including dental
- Employee Assistance Program (EAP)
- Restaurant discounts
- Opportunities for career growth
Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.
The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.
We believe in people. We believe in treating our guests and staff well.
EOE. We participate in E-Verify / Participamos en E-Verify
The
Hourly Supervisor will assist in running the shift including but not limited to
opening and closing responsibilities with access to point of sale (POS) and
timekeeping functions; they will also consistently deliver an exceptional guest
and employee experience while fostering our Culture of Caring. In some fast
casual restaurants, participation in scheduling and food and supply ordering
may be included. Also achieves and maintains level of excellence in all
functions outlined in FOH hourly team job descriptions, and performs job
functions as needed.
Essential
Functions
- Supervise
FOH teams to perform smooth and efficient daily shifts, ensuring an exceptional
guest and employee experience, including but not limited to opening and closing
shifts; assigning, approving and checking out side work, point of sale (POS) and timekeeping
supervisory functions; recommending continuous improvements to
processes and procedures; monitoring staffing levels and performing appropriate
cuts to support business levels, assigning and covering breaks, and making
appropriate adjustments to floor maps throughout shifts
- Provide
supervision and guidance to and support the management team’s leadership of the
hourly employees while fostering our Culture of Caring
- Respond
immediately and effectively to guest and employee needs and feedback
- Proficiently
perform functions of the teams they supervise and provide active back-up
support when business needs require
- Supervise
BOH hourly employees’ performance and responsibilities (including side work,
checklists and sanitation/safety guidelines and procedures) and perform related
walk-throughs
- Balance,
pare and maintain security of all cash banks
- Support
management team’s responsibilities for pre-shift and other employee meetings
- Assist the management team with the
training, development and retention of team members and refer all employee
issues directly to the management team
- Assist
in partnering with General Manager to ensure repair and maintenance needs are
addressed
- Understand
and follow the food allergy procedure and special orders/restrictions
- Ensure
proper food storage, quality and presentation standards, including temperature
controls
- Assist the management team
with monitoring and ensuring that the restaurant and team comply with
all Company and restaurant policies and procedures as well as all legal and
regulatory requirements, including but not limited to safety and sanitation
regulations and alcohol management.
- Support
management team as needed in performing inventories of food, beverage and
restaurant supplies and tracking high cost items; placing food, beverage and
restaurant supply orders; and accepting and inspecting deliveries
- Assign,
follow, communicate and supervise VIP procedures
- Work
a variety of days and shifts (including early mornings, late nights and
weekends) at multiple sites as needed
- Safely
and effectively use and operate all necessary tools, utensils, equipment and
software (for example, restaurant management software, etc.)
- Effectively
communicate in order to perform and follow job requirements in written and
spoken direction
- Multitask
calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable
light, noise and temperature levels
- Move and lift up to 10 pounds, frequently move
and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
- Stand and walk for an entire shift and move
safely through all areas of the restaurant, which may include stairs, uneven or
slick surfaces
Key
Responsibilities and Duties
- Monitor
repair and maintenance needs and communicate them to management team
- Proficiently
use and operate all necessary tools and equipment
- Model
and promote teamwork across all teams
- Use
tact and good judgment when dealing with challenges pertaining to guests,
vendors and employees, and respond with patience and courtesy
- Organize
and conduct periodic informational seminars for employees
- Successfully
complete alcohol awareness training
- Follow
all rules, policies, procedures and conditions of employment, including those
outlined in the Employee Handbook
- Other
duties assigned as needed