District Manager
Looking to be a star? You can be at Carl's Jr! Be a part of our growing company! Jump start your career in the fast-food industry and develop your customer service skills. At CLK, we pride ourselves in offering a rewarding work experience with an opportunity to grow within the company. For 80 years, Carl’s Jr has been a world-renowned restaurant providing guests with great service, great food, and a great work environment for our staff! Be a part of the legacy and apply today!
Benefits
- Pay Range: $65k - $70k annually
- Bonus potential up to $19k annually
- Sick Pay: 5 days per year
- Holiday Pay: 6 days per year
- Vacation Pay: accrued after 6 months of service
- Training and Development
- Discounted meals for employee and family members
- Health benefits: medical, dental, vision and life insurance coverages
- Flexible schedule: Exempt Status Position
- 401(k) plus company match after completion of one year of service in current position
Essential Function:
- Total Guest Satification: customer service experience,
- Ensures each Restaurant Management Team consistently provides a quality product
- All activities and decisions are completely focused on and driven by the Guest
- Evaluates each restaurant’s QSC standards
- Ensures all employees are trained motivated and empowered to deliver total Guest satisfaction
- Ensures all employees are trained, motivated and empowered to deliver total Guest satisfaction. Provides training, coaching and feedback in any deficient areas.
- Communicates all customer comments and concerns to the appropriate Restaurant Management Team member; follows up to ensure they are handled in a timely and effective way.
- Ensures all General Managers and GMITs receive appropriate orientation, training and development opportunities.
- Ensures all Restaurant Management Teams are hiring, training and developing all their employees to maximize performance in the restaurant.
- Makes tough decisions regarding all performance issues; confronts poor performance. Holds General Manager and GMITs accountable for results
- Utilizes effective time management, organization, planning, communication, delegation and follow up to achieve results.
- Takes calculated business risks to achieve specific results.
- Identifies potential new sites for new restaurants.
- Appropriately handles all interpersonal contacts in a positive and professional manner (i.e., vendors, regional and corporate personnel).
- Serves as a role model and sets a positive example for the entire team
- Monitors procedures to ensure the safety and security of all employees, customers and company assets (building, cash, equipment and supplies).
- Is of high personal integrity and treats all employees with honesty, respect and dignity.
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Requirements
- Authorization to work in the US
- Able to read, write and speak English
- Must have reliable transportation to work / Driver’s license in good standing
- Flexibility to work store openings, closing, late nights (24 hours), weekends, and holidays
- Neat, clean, and professional appearance and adhering to the uniform policy
- Able to use Microsoft office at a basic skill level (outlook, word, excel and power point)
- Candidate must pass a drug screen and complete a background check and MVR check (Subject to periodic and random drug screening and annual background and MVR check)
- Available via telephone, cell phone, or other communication devices
- Demonstrates a desire to advance in management
- Establishes an environment of trust to ensure honest, open and direct communication and provides a process that works up, down and across the organization.
- Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
Qualifications
- College degree in business, management, hospitality, or finance
- Minimum 3 years’ experience in restaurant management (QSR, full or convenience)
- Current or previous experience as a Certified Training Manager (CTM)
- Current or previous experience as a Region Training Manager (RTM)
- Certified in Foodservice Sanitation (as required by jurisdiction)
Skills and Physical Demands
- Possess a friendly and enthusiastic attitude
- Ability to take initiative and solve problems
- Ability to occasionally lift to 50 pounds
- Ability to walk, stand or sit for extended periods of time
- Ability to perform repeated bending, standing, and reaching
- Ability to work well under pressure in a fast-paced environment
- Ability to maintain physical condition appropriate to perform assigned duties
- Ability to handle guests’ concerns and complaints professionally and calmly
- Effective communicator with team members, General Managers, and corporate office staff
We look forward to considering qualified candidates.
Thank you for your interest!